We store any information you give us securely using high-level SSL encryption technology – the most advanced security software currently available for online transactions.
You can return unworn Internet purchases via post within 2 weeks of receiving your item, or to a store within one month of receipt.
Please note, we are unable to accept back unsuitable items via post after this time.
International topshop.com purchases can only be returned by post.
To return an item, log into your account and follow the onscreen instructions.
This does not affect your Statutory Rights.
Some items are excluded from our Returns Policy. These concession items and online exclusives will be marked with an * on your despatch note. In the interests of hygiene we do not offer refunds on pierced jewellery unless they are faulty or unfit for purpose.
You can only order from countries to which we deliver, these can be selected using the Shipping to link at the top of this page.
All charges are made for your order in Pounds Sterling. Your card provider will apply the exchange rate when your card is charged.
You can only claim back VAT on Internet purchases if your items are for business purposes.
The Young Scot discount is available in store only and to cardholders aged 16 and above.